Privacy Policy.

Overview

vAssi is a platform for creating, managing, and sharing branded AI agents. This Privacy Policy describes the information we collect, how we use it, and the choices available to users of the platform.

Information We Collect

We may collect the following categories of information when you use vAssi:

• Account information such as name, email address, and authentication details.
• Agent configuration data such as instructions, voice settings, branding assets, and metadata.
• Knowledge base uploads such as text, PDFs, images, audio, video, and related file metadata.
• Usage information such as actions taken in the dashboard, interactions with agents, and share activity.
• Communications you send to us, including support, sales, or contact inquiries.

How We Use Information

We use information collected through vAssi to:

• Provide, operate, and maintain the platform.
• Create, configure, host, and deliver AI agent experiences.
• Process and organize uploaded knowledge so agents can respond more accurately.
• Improve platform performance, reliability, security, and user experience.
• Communicate with users about accounts, support requests, product updates, and service issues.

Knowledge Base Files and Agent Content

Files uploaded to the vAssi knowledge base are associated with authenticated accounts and scoped to the relevant agent. Supported uploads are validated before entering the knowledge base. Uploaded files and derived knowledge artifacts may be processed to enable retrieval, grounding, indexing, and agent responses within the platform.

Sharing and Public Agent Pages

If you publish an agent through a unique share link, certain agent content may become accessible to people who have that link. You are responsible for reviewing the content and configuration of any agent before making it available through a public or shared page.

How We Store and Protect Information

vAssi uses Google Cloud infrastructure to store and process platform data. We use access controls, authenticated account flows, and file validation measures designed to help protect customer content. No security measure is perfect, but we work to maintain reasonable administrative, technical, and operational safeguards appropriate to the nature of the platform.

How We Share Information

We do not sell personal information. We may share information with service providers and infrastructure providers that help us operate vAssi, or when required by law, regulation, legal process, or to protect the rights, safety, and integrity of the platform and its users.

Data Retention

We retain information for as long as needed to provide the platform, maintain security, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

Your Choices

You may choose what information you upload to the platform, what agents you publish, and what content you share through vAssi. If you would like to request account-related support or have privacy questions, you can contact us through the contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date and revise the policy on this page.

Contact

If you have questions about this Privacy Policy or privacy practices related to vAssi, please contact us through the contact page.